Privacy Policy

1. Introduction
Xpital Healthcare LLP (Xpital) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect*
– We collect personal information such as your name, medicine history, health records, and prescriptions.
– Additional information may be collected as required for the provision of our services.

3. How We Use Your Information
– Your personal information is used to provide, improve, and personalize our services.
– We may use your information to communicate with you, process payments, and manage your orders.

4. Data Sharing and Third Parties
– We share your information with pharmacies contracted with us to fulfill your orders.
– Payment information is processed through Paytm, a third-party payment gateway.
– We do not sell or share your personal information with unauthorized third parties.

5. Data Security
– We implement reasonable security measures to protect your personal information.
– However, we cannot guarantee absolute security due to the nature of the internet.

6. User Rights
– You have the right to access and request the deletion of your personal information.
– If you wish to delete your data, please contact our customer support team.

7. Marketing and Communication
– You may receive marketing communications from us, which you can opt out of at any time.

8. Changes to Privacy Policy
– We may update this Privacy Policy from time to time. Significant changes will be communicated through the app.

9. Contact Information
– If you have any questions or concerns regarding this Privacy Policy, please contact our customer support team through the app.